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10 Day Easy Return
For us customer is the priority. You can try our garments and initiate a return within 10 days of receiving the product. While we have a No-Questions-Asked return policy, still to serve you better on your next order, we ask you to select the relevant reason from the dropdown list while you are making a return. This information helps us to understand the reason for the return and ensure your next purchase experience is delighted. We encourage you to pass on your comment in the space provided.
We understand a lot of our customers are making purchases on Blackberrys.com for the purpose of an event, function, party or marriage. While we try to deliver all orders within a maximum of 7 days, we still recommend you to visit our store and try and buy the Blackberrys Clothing of your choice to avoid any such delays. You can explore the nearest store to your location or speak with the respective Store Manager at this link: https://stores.blackberrys.com/
Please note that the return window cannot be accessed after 10 days of the delivery.
Further details on the process are listed below.
Terms & Conditions Applied:
HOW TO RETURN
In case you need more support of making a return you can reach our Customer Service team @ https://blackberrys.com/pages/contact-us or +91-9810000209 & customersupport@blackberrys.com . You can watch a video to know the process here:
RETURN PROCESS
COD ORDER
PAID ORDER
CANCELLATION OF ORDER
On Blackberrys.com, you can initiate an order cancellation anytime you have placed the order till the item is non-fulfillable. Once marked as ready to be shipped, the items cannot be cancelled. As the items are shipped or in transit, we request you to accept the order and later return them in such cases.
At times for various reasons Blackberrys can cancel the on orders on its own. You can check our Terms of Use page to understand in detail the reason for initiating such a cancellation.
ALTERATION SERVICE TO FIT YOU PERFECTLY
Most of our trousers are open length, which allows you to alter the bottom to your perfect requirement. You can avail our free-of-cost alteration service for any category like Bottom wear, Suits/Blazer, Shirts etc. by visiting at one of our nearest stores. Our store team will ensure the garment fits you well. To book an appointment, visit the link here: You can also get the garment altered from your own place of choice.
RETURN PROCESS FOR ALTERED GARMENTS
Any garment or product which is altered in any way is not eligible for any exchange or return/refund.
NOTE: NO PRODUCTS WILL BE ACCEPTED IF THEY DO NOT PASS THE QUALITY CHECK PROCESS.
The terms “Company’’, "we", "our" or "us" refer to MOHAN CLOTHING CO. PVT. LTD.
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